As our product line evolves, we strive to keep up-to-date with IBM OS/400 release levels while giving you enough time to plan for these changes. This allows us to use current technologies in our products and to make those technologies accessible to you from within our products.
We are currently making some internal changes to how we manage our product license keys. While this is in progress we have temporarily taken down the myBCDsoftware.com program that allows customers to generate short-term license keys.
If you anticipate needing a temporary product license key for testing purposes, please contact your BCD sales rep and we’ll be happy to provide one.
If you were relying on this myBCDSoftware.com feature as part of your actual Disaster Recovery (DR) strategy and need to have the ability to switch your applications over to another system on very short notice, we are also happy to provide longer term temporary license keys to tide you over until the portal page is back. You should, however, keep in mind that our web portal is periodically unavailable for system maintenance. An alternative is to purchase a secondary High Availability product license.
You can reach our sales office in Chicago at (630) 986-0800 to request keys or discuss your needs. Or, if you have any questions about this portal feature, please email or call me at our support office at (250) 655-1766.
As part of our ongoing development strategy and planning efforts here at BCD we are scheduling future internal IBM i system upgrades. This will affect the minimum OS/400 release level supported by BCD products. Our product line currently requires a minimum OS/400 release level of V5R3. As of January 1, 2012 V5R4 will be the minimum OS/400 release level supported by most BCD products and updates released after that date.
As our products continue to evolve and new products are introduced it is generally our intention to keep in step with IBM OS/400 release levels, while also giving our clients enough time to plan for this change. This allows us to develop using current technology and to make this technology available to you in our product family.