Author Archives: Kevin Hunter

Catapult printing errors with Foxit 7

Version 7 of Foxit Software’s PDF Reader introduced a bug with the software’s command line switches that prevents Foxit from closing when a Catapult-initiated printing process is complete. We have contacted Foxit and they are aware of the problem and actively looking into it.

The symptom of this issue is that Catapult grab rules intending to print spool files will fail.

The workaround is to revert to Foxit Reader 6. Or, if you haven’t upgraded to version 7, wait until this bug is fixed before doing so.

If you have been using Catapult for some time you may recognize this problem as one that in the past afflicted Adobe’s Reader. Unfortunately,  it was never fixed in Adobe, so for customers who weren’t able to switch to Foxit or another PDF Reader we added a Catapult Poller option to ‘assume completion’ of printing rules. This is not an ideal solution, as it occludes any real printing errors you may be getting and significantly slows down your polling cycles. However, if at this time you are unable to switch to Foxit 6 or another working PDF reader, you can try this workaround.

Please call Technical Support if you have any questions!

Temp License Key Generation at myBCDsoftware.com Unavailable

We are currently making some internal changes to how we manage our product license keys. While this is in progress we have temporarily taken down the myBCDsoftware.com program that allows customers to generate short-term license keys.

If you anticipate needing a temporary product license key for testing purposes, please contact your BCD sales rep and we’ll be happy to provide one.

If you were relying on this myBCDSoftware.com feature as part of your actual Disaster Recovery (DR) strategy and need to have the ability to switch your applications over to another system on very short notice, we are also happy to provide longer term temporary license keys to tide you over until the portal page is back. You should, however, keep in mind that our web portal is periodically unavailable for system maintenance. An alternative is to purchase a secondary High Availability product license.

You can reach our sales office in Chicago at (630) 986-0800 to request keys or discuss your needs. Or, if you have any questions about this portal feature, please email or call me at our support office at (250) 655-1766.

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New Docu-Mint Updates Available

There are two new Docu-Mint updates available for download:

  • DN66007 – Addresses an DocS36 issue where Option 9 from Menu DM2 was failing with a Session or Device Error.
  • DN66008 – Addresses a “Length or Start position is out of range for the string operation” error received by ANZRPGLE.

You can download both these patches, and any other recent ones you may have missed, from our website:

http://www.bcdsoftware.com/iseriessupport/docu-mint/updates/current/

Please let me know if you have any questions!

Catapult 7.10.0 is Available for Download

Catapult 7.10.0 has been available for a little while now but we hadn’t yet published a blog article due to a pending fix to our WordPress email plugin.

With this announcement I would primarily like to re-highlight a feature we mentioned in our post about Catapult 7.9.0: A change to how the Catapult Poller and the Exodus51 subsystem work together allows you to schedule the poller to start sooner after an IPL. This feature, described in Knowledge Base article 10466, was very well received and has been further improved in this release.

There are also a few other changes and fixes:

  • Additional poller information is now included in administrator emails.
  • A fix for a problem where the poller service was checking instance schedules too frequently.
  • The poller configuration will now correctly update when changes are made while it’s active.
  • A fix for a problem where invalid characters in a file path might cause the console to issue an unhandled exception error.

Please visit the Catapult Updates page to review the complete list of enhancements and fixes.

You can download Catapult 7.10.0 from our website or myBCDsoftware. If you have any questions about upgrading or the new features, please get in touch with Technical Support!

Please keep in mind that we are able to provide full support for approximately the last three releases of Catapult. If you are running Catapult 7.72 or older, we recommend you make plans to upgrade as soon as possible.

And finally, for those who are wondering: Yes, Catapult 7.10.0 is newer than Catapult 7.82. We recently switched to a new version number formats. Sorry for the confusion!

 

V7R2 Readiness for BCD Products

The BCD Product Development team has tested the following versions of our software at V7R2:

  • Presto 5.6
  • WebSmart ILE/PHP/Clover 10.2 and 10.5
  • Catapult 7.9.1
  • Spool-Explorer 4.52 (server version 4.50)
  • Exodus 5.3
  • ProGen Plus 9.7
  • DBGen 2.5
  • Docu-Mint 6.6
  • File-Flash Plus 4.5
  • Nexus 4.09

Nexus requires a new authorization module (available by request, and to be included in the next build of the software). With WebSmart we encountered an odd, sporadic library lock error on install; you can answer the message with a Retry (R) to get by it. We are currently working on this issue with IBM.

We didn’t run into any other problems.

If you have any questions please contact Technical Support. If you need to verify your current release levels, KB Article 5595 has instructions on how to find these for all our products.

Search terms: 7.2 V7 R2

Catapult 7.9 Is Available for Download

Catapult 7.9 is now available for download. This version includes several features, improvements and fixes.

The feature you may find the most useful is a change we’ve made to the relationship between the Catapult Poller and the Exodus51 subsystem, which should allow you to schedule the Poller to start sooner after an IPL. Read more about this in Knowledge Base article 10466.

Another highly requested feature included in this version is an error notification email address at the rule level. This means you can now tune your notifications based on the specific purpose of your reports.

There are also a few other changes:

  • A fix for an issue where Additional Files on a Network Poll using a wild card included the main file twice.
  • New server trace code for better logging.
  • Resolved a situation where the EZ-Pickin’s option to rename output didn’t work.
  • Corrected a problem with split segment options being out of order.
  • Corrected a problem where the Last Modified By value could be blank.
  • Improved BCD Upload Express to make upload to the IBM i easier.

Please visit the Catapult Updates page to review the complete list of enhancements and fixes.

You can download Catapult 7.9 from our website or myBCDsoftware. If you have any questions about upgrading or the new features, please get in touch with Technical Support!

 

BCD Software Ending Support for Windows XP June 30

BCD Software will be ending support for Microsoft XP on June 30, 2014.

This means we will no longer be performing any testing of Presto, WebSmart, Clover, Catapult, Spool-Explorer or EZ-Pickin’s on Windows XP, and future versions of the software may not run on Windows XP. In Technical Support, we will only be able to provide limited support for application issues which appear to be related to running our software, or the generated applications, on Windows XP.

Microsoft ended support for Windows XP on April 8, 2014. In addition, a significant security bug was recently discovered in all versions of IE, and which Microsoft didn’t initially plan to address for XP, though they ultimately did. But going forward, continuing to run XP will represent a security risk.

Please contact us if you have any questions.

 

Presto Video: Building Autocompletes

As part of our Presto Learning Series, Scott Honeyman has created a new seven-minute video that walks you through adding an autocomplete to a Customer City field.

With an autocomplete you can let users start typing into a field, and after they’ve entered a few characters, display an automatically refreshing list of suggested matches. This is much better than forcing them to go out to a separate lookup program to retrieve or confirm a value. This feature also works well for people who know exactly what they want to enter – they can just keep typing and tab to the next field when they’re done, without interruption or having to lift their hands from the keyboard.

In the video example Scott further limits the subset of cities based on the State field on the page. You will also pick up some tips on building SQL queries in Presto, using parameters, and incorporating screen data into your SQL queries.

About Autocompletes
Autocompletes are one of the most useful enhancements you can add to your modernized applications.

Very roughly speaking, in data entry there are three categories of information:

  • Fields with very limited options. These can include Y/N flags, the months of the year or other limited options you would list right on a screen. In online input forms these can be effectively handled with radio buttons, checkboxes and dropdown lists.
  • Fields with near-infinite options. Other fields have such a huge range of valid values that no one could remember or guess them. For completely unstructured data, you would use input fields or text areas, or in cases where the user is  selecting from a huge data set, perhaps lookup programs with multiple filters.
  • All other input fields. Autocompletes are a great feature for this third category – any field that a human will start to learn the patterns to and be able to at least partially guess.

As you can imagine, this type of field is very common and as a result you’ll have noticed that autocompletes are now ubiquitous on the web. Your users will certainly expect to find them in your web app too!

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Presto Video: Creating and Using Dynamic Dropdown Lists

Scott Honeyman recently published a useful video (2:33) on how to create dynamic dropdown lists in Presto.

You may have window lookup programs in your existing green screen applications that users invoke to select from lists of options or valid values. In situations where the set of available options is both dynamic (perhaps based on other values on the screen) and relatively short (typically less than 15 possible values), a dynamic drop down is a great UI alternative. Among other advantages, a dynamically loaded dropdown list will save your users keystrokes and will also generally make for a cleaner UI.

This example (number 303) is the first in a new series of example videos we will be profiling in blog articles over the coming weeks. There are already a half dozen additional videos posted on various topics. We highly encourage you to watch these videos, not only to learn about the explicit topics they cover, but also for the other tips you’ll pick up from Scott on how to use the Presto design tools more effectively! For example, in this video, you’ll get to watch how Scott adds elements to his screen and creates SQL queries.

These videos are published via YouTube, and are best viewed in full screen mode in High Definition. If your video doesn’t default to 720P [HD] when it starts playing, click the screen once more to pause the video then click the gear icon in the lower right to set it to 720P. The icon with the brackets in the bottom right corner will expand the image to full screen mode.

We have plans for many more videos in the coming months, so if you have any feedback on these, or have a topic to suggest, please let me know!

 

Nexus 4.08 Is Available for Download

Nexus 4.08 is now available for download from myBCDSoftware.com or our public website. You can upgrade directly to version 4.08 from any release 3.60 or higher.

This version includes a number of fixes and enhancements, including:

  • Resolved a reported problem with adding new events to the calendar.
  • Performance improvements to the document tree.
  • Resolved a problem where in some circumstances a nested folder would not display its contents.
  • Resolved a problem where you could not work with authorities from the Manage Menus page.
  • Resolved height issues with the Group Links portlet when minimizing or restoring icons.
  • Improvements to the upgrade process.
  • Resolved problem with cloning skins.
  • Resolved a reported problem where the ECM Navigator context menu could be partly hidden.

You can find the complete list of changes at the bottom of the Nexus Updates page.

Please give us a call if you have any questions!